1. What do you think about local health services

    News -

    The Care Quality Commission, in partnership with Healthwatch Isle of Wight are holding a focus group on Wednesday 22nd May at 11am at the Riverside Centre, Newport.

  2. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  3. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  4. Bringing it together 2013

    Report -

    Healthwatch Isle of Wight launched 'Bringing it together' in 2013. This report looks at Mental Health support for local Children and Young people on the Isle of Wight.

  5. GPs workplan 2013/14

    Report -

    Healthwatch Isle of Wight visited 5 local GP practices during December 2013 and January 2014. The visits were part of Healthwatch Isle of Wights workplan for the year following a prioritisation exercise with the public.

  6. Maternity Services Report 2014

    Report -

    Healthwatch Isle of Wight collected the experiences of those that had recently been under the care of local maternity services during 2014.

  7. Communication Report: For people with a hearing loss 2014

    Report -

    The difficulties in communicating with health and social care professionals was identified as an issue on the Isle of Wight in 2013.

  8. Enter and View - Inpatient Experience Visits 2013

    Report -

    Inpatient experience of hospital wards was a priority for Healthwatch Isle of Wight in 2013.

  9. Healthwatch Isle of Wight Annual Report 2014/15

    Report -

    Last year over 900 experiences of health and social care services were shared with Healthwatch Isle of Wight by members of the public.

  10. Enter and View - IW NHS Trust Complaints Accessibility 2015

    Report -

    As part of Healthwatch Isle of Wights complaints workplan, Enter and View visits to St Marys Hospital were carried out during February and March 2015.

  11. Choosing and Buying Services Together - A Framework for Good Practice

    Report -

    5 local Healthwatch organisations (Dorset, Hampshire, Isle of Wight, Southampton and Portsmouth) have come together with NHS England Wessex to form 'Wessex Community Voices'.

  12. NHS Outpatients Report 2015

    Report -

    The theme of outpatient services became part of Healthwatch Isle of Wights workplan for 2014/15 following public engagement. Cancellation of appointments was adopted as the focus of the work, in particular the effects experienced by patients.

  13. IW NHS Trust Complaints Survey Report 2015

    Report -

    Amongst Healthwatch Isle of Wights workplan topics, as chosen by the public, was complaints. In April 2015 a survey was devised to collect experiences from those who have been through the IW NHS Trust complaints procedure since January 2014.

  14. Enter and View - GP Complaints Accessibility Report 2015

    Report -

    As part of the wider complaints workplan, Healthwatch Isle of Wights Enter and View Panel visited a sample of local GP surgeries to ascertain the accessibility of their complaints processes.

  15. From Pillar to Post - Complaints Report 2015

    Report -

    Complaints have been an overarching theme for Healthwatch Isle of Wight throughout 2014/15 with a number of reports being released. From Pillar to Post, is the overarching report into IW NHS Trust Complaints.

  16. Autism - Transition to Adulthood 2015

    Report -

    During 2014 Healthwatch Isle of Wight received a strong set of feedback regarding the lack of services available for young people with Autism going through the transition from Children's Services to Adults Services.

  17. Healthwatch Isle of Wight GP Complaints Report 2015

    Report -

    Following on from the Enter and View visits to a sample of GP surgeries to look at the accessibility of complaints processes, an analysis of each Isle of Wight GP practice website was undertaken, looking at complaints procedure information.

  18. Maternity Review Report 2015

    Report -

    Healthwatch Isle of Wight undertook this review of maternity services as follow up to a previous report to ensure that recommendations had been implemented.

  19. Adult Mental Health in the Community Update Report 2015

    Report -

    In June 2015 Healthwatch Isle of Wight held an engagement event jointly with the Isle of Wight Recovery Partnership.

  20. Unpaid Carers Report 'Paying the Price' 2016

    Report -

    This report sought to find out whether the challenge of meeting the needs of carers is being met on the Isle of Wight and to understand more about the experiences of carers and how their role impacts on lives on a day to day basis.

  21. Pharmacy Report 2016

    Report -

    In 2015 it was decided to look in detail at feedback received on local pharmacy services, and to undertake a survey to generate further feedback.

  22. Healthwatch Isle of Wight Annual Report 2015/16

    Report -

    Last year Healthwatch Isle of Wight undertook visits to 46 local services.

  23. Cancer services for Isle of Wight Residents: Experiences of Patients and Families 2016

    Report -

    Healthwatch Isle of Wight carried out a survey about the experiences of people who had used cancer services over the previous two years. The survey took place in December 2015 and 220 people participated.

  24. Home from Home: A Healthwatch Isle of Wight Report on Quality of Care within Residential Care and Nursing Homes on the Isle of Wight 2016

    Report -

    When 'Quality of Care' was identified as a priority workplan topic, targeted engagement work began and this along with an analysis of our feedback identified several themes and trends that informed our work.

  25. GP Appointments: Access and Location Report 2016

    Report -

    Over the past 18 months Healthwatch Isle of Wight has received increasing amounts of feedback relating to long waiting times and difficulties in accessing GP appointments.

  26. Care at Home Report 2017

    Report -

    Care at home became part of Healthwatch Isle of Wight's workplan for 2016/17 after a review of feedback received and a period of public engagement.

  27. Healthwatch Isle of Wight Annual Report 2016/17

    Report -

    Over 450 people have received information, advice or signposting from Healthwatch Isle of Wight in the past year.

  28. Enter and View - IW NHS Trust Complaints Revisits Report 2017

    Report -

    The Healthwatch Isle of Wight Enter and View panel undertook revisits to the hospital wards they previously visited in 2015. The IW NHS Trust had spent alot of time working on their complaints processes following the original visits.

  29. Accident and Emergency Department Report 2017

    Report -

    Following the public consultation to determine Healthwatch Isle of Wight's workplan priorities, feedback received relating to the IW NHS Trust Accident and Emergency Department was analysed, four key themes were identified and a survey was undertaken

  30. Healthwatch Isle of Wight Annual Report 2017/18

    Report -

    This year Healthwatch Isle of Wight's 'Mate Crime' film was presented at the Royal College of Medicine Conference in November 2017 and has been viewed over 1000 times.

  31. Dentistry Services on the Isle of Wight 2018

    Report -

    The topic of dentistry was supplementary to Healthwatch Isle of Wight's workplan for 2017, undertaken due to a consistently high volume of feedback relating to dentistry services.

  32. Cancer Services for Isle of Wight Residents: Co-ordination, Travel and Urgent Assistance

    Report -

    In 2016/17 cancer services were again identified by Healthwatch Isle of Wight as a topic for special attention. In mid-2017 people were invited to take part in a survey if they had used cancer services since January 2016.

  33. Report on Primary Care Survey 2018

    Report -

    In 2017 the IW Clinical Commissioning Group asked Healthwatch Isle of Wight to carry out a survey and engage with the public to find out what local people want and need regarding primary care.

  34. Living with Dementia: Experiences of People with Dementia, Families and Unpaid Carers Report 2018

    Report -

    In October 2017 Healthwatch Isle of Wight staff and volunteers visited ten dementia-focussed community groups across the Island, including all the Alzheimer cafes. People were informed of discussion sessions to be held and were invited to take part.

  35. Healthwatch Isle of Wight Response to 14 August 2015 County Press Article

    Response -

    When is poor care not poor care?

  36. We respond to Trusted Care Interactive Care Quality Map

    Response -

     New report highlights issues of the quality of care on the Isle of Wight.

  37. Dissatisfaction with IW NHS Trusts complaints processes

    News -

     As previously reported by Healthwatch Isle of Wight many people considering complaining about a hospital, care home or GP practice, find the procedures both complicated and frustrating.

  38. IW NHS Trust takes 2 key actions following Healthwatch Isle of Wight complaints report findings

    News -

    As previously reported by Healthwatch Isle of Wight, many people considering complaining about a hospital, care home of GP practice, find the procedures both complicated and frustrating.

  39. Healthwatch Isle of Wight Maternity Services Review

    News -

    Healthwatch Isle of Wight's Maternity Review discovers more positive experiences than negatives but there are improvements still to be made.

  40. Healthwatch Isle of Wight and Carers IW working together to improve local support for unpaid carers

    News -

    Healthwatch Isle of Wight have been working with Carers IW to identify and improve the support that is offered to unpaid carers on the Isle of Wight. This was a priority area chosen by the public during a prioritisation consultation.

  41. Adult Mental Health Update

    News -

    When Community Mental Health was identified as a Healthwatch Isle of Wight workplan topic, targeted engagement work began. This took place, to find out more about people's experience of mental health services.

  42. What are people's experiences of cancer services?

    News -

    Our new report on cancer services highlights issues with travel, support and coordination alongside praise

  43. Primary Care Draft Strategy for Consultation: November 2016 - Healthwatch Isle of Wight Response

    Response -

    Healthwatch is an independent consumer champion for health and social care services. We welcome the fact that the Isle of Wight Clinical Commissioning Group has put their draft Primary Care Strategy out for public consultation.

  44. Hampshire and Isle of Wight STP - Healthwatch Isle of Wight Response

    Response -

    Sustainability and Transformation Plans are being developed across the country to integrate local health and social care services and identify better ways of working.

  45. Healthwatch Isle of Wight GP appointments report findings: distinguishing fact from fiction

    News -

    Over the past 18 months Healthwatch Isle of Wight has received increasing amounts of feedback relating to long waiting times and difficulties in accessing GP appointments.

  46. Quality of care at home services is not consistent

    News -

    Care at home services are an essential part of ensuring people can live safe and independent lives in their own home.

  47. Healthwatch Isle of Wight Response to IW NHS Trust inadequate CQC Rating

    Response -

    The Care Quality Commission has today published the results of their inspection of the Isle of Wight NHS Trust in November 2016. The trust has been rated as Inadequate overall.